Education & training

Work Experience (5N1356)

The purpose of this award is to equip the learner with the relevant knowledge, skills and competence to participate in the workplace (for a limited time), carrying out work related tasks independently while under general direction.The key areas in delivering this module are: 1.Planning and Preparation 2. Work Placement Experience 3. Critical Evaluation and Reflection The ethos of the module is to prepare the participants for their worplacement. In doing so they create a personal folder which includes updated cv, skills audit, work placement goals etc. The planning and preparation includes the participants having an understanding of the legal rights of both the employer and employee. This is supported by demonstrating and practising effective work place communication skills. The work placement experience is the crucial part of the learning outcomes and ensuring effectiveness the participants will compile a detailed diary. To develop the diary efficiently in class, activities will be undertaken. The workplace diary is then used as a reflective and evaluation tool and practical exercises on evaluation and reflection wil be an integral part of the module delivery. This part-time, single module programme, successful completition of which leads to QQI Level 5 component 5N1356 and can be used as a component in QQI level 5 Major Award - Healthcare Support 5M4339.

"work experience is such an essential part of learning in a working environment and having a course that prepares you to get the most from your placement has been so beneficial" - Nora

Learning Outcomes

Learners will b able to:

  1. Examine work organisations and personal career opportunities in a particular vocational area, to include consideration of workrelated issues and needs
  2. Analyse key challenges and opportunities facing a particular vocational area
  3. Summarise the basic rights and responsibilities of employees and employers in a particular work, organisational or institutional context, to include health, safety and welfare at work, equality legislation, union representation and regulations relating to pay
  4. Compile a personal and vocational skills audit and career plan for a specific vocational area, to include goals and action points for the period of work experience
  5. Present relevant work experience material, to include a CV or personal statement, letter of application, evidence of job-finding skills, skills checklist, statement of learning goals, contractual arrangements
  6. Participate effectively in work experience, to include observation of good timekeeping, working independently while under general direction, meeting deadlines, personal presentation, communication, adherence to health, safety and other relevant regulations
  7. Demonstrate effective communication skills in the workplace, to include personal, interpersonal and technological communication skills
  8. Reflect on workplace experiences, to include feedback by supervisor(s) or mentor(s) on personal performance and challenges such as conflict, criticism, meeting new people and learning in relation to quality management
  9. Explore options for future education, training and employment in light of work experience.

Programme details

  • Award Title: Word Processing (5N1358)

  • Duration: 150 hours of which 50 hours directed learning and 100 hours self directed

  • Entry requirements: Participants must be fluent in verbal and written English

  • Award Type: Minor Award

  • Framework Level: NFQ Level 5

  • Awarding Body: QQI (Quality and Qualifications Ireland)

  • Assessment:
    1. Portfolio
    2. Collection of work
    3. Skill demonstration

  • Protection for learners:NCU Training is one of only seven fully bonded and insured ICPA (Irish Course Providers Association) member training providers in Ireland. If you train with us your course is fully insured for refund of all fees in case of disruptions. *This is only available on courses of three months in Duration

  • Complaints procedure:It is your right as a client of our service to make a complaint if you feel your experience with us falls short of what you expected. We want the process to be easy, effective and fair. If you would like to make a complaint you can either call us on 01-8479463 or email us directly at

Price and next starting date.

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NCU Training is part of NCU Ltd,
A not for profit company serving the community for more than 25 years

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    Janice Smith / Healthcare Trainee
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